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Operations Manager
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Job Description
Full Time - Twin Tiers, NY
Operations Manager
Isaac Heating & Air Conditioning is adding to our team! Since 1945, Isaac has been a New York leader in providing HVAC services. If you are a highly motivated individual who can deliver top-quality service while maintaining the highest standards for safety and quality, then send us a copy of your resume today!
As a BBB International Torch Award winner and a NYS Best Company to Work For, you will be joining a growing company with deep roots in the community and a well-known desirable workplace culture that puts safety and employees first.
Our employees have fun in a culture that rewards them with opportunity for leadership and growth
Purpose
This is a mid-level Management position with an emphasis on the leadership of all day-to-day operations within the office. Managerial oversight includes all aspects of the office operations, and ongoing collaboration with the General Manager.
Requirements
P
rimary Responsibilities
Customer relations including conflict resolution and timely follow-up
Development and growth of all departments determined by the General Manager
Assist with reporting of field staff including all analytics/charting/monthly progress reports
Participate in, assist and contribute to department meetings
Review workload forecast and adjust labor forces as needed
Assist with recruiting, hiring, onboarding and training of new technicians
Assist with developing office strategy & strategic planning
Maintain fleet maintenance/repair scheduling for department
Train & guide Office Coordinator and Field Supervisor for optimal efficiency
Secondary Responsibilities
Special Projects as assigned by General Manager
Reviewing financial and other performance indicators
Assistance with progress reports and performance reviews
Pull operational data for General Manager for reporting purposes
Perform payroll functions as assigned by the General Manager
Assist General Manager to determine office budgetary needs
Assist General Manager with employees one to one meetings
Other Requirements:
Previous Management or Leadership Experience
Valid Driver’s License
Coursework or experience related to Management, HVAC, plumbing, construction management or mechanical engineering is preferred
Extensive knowledge with computers is preferred
Successful completion of a hair follicle drug test and criminal background screen.
Physical Requirements
Adapting to temperature (occasional). Ability to work in hot or cold environments either inside or outside of the business.
Standing (frequent). For sustained periods of time on hard surfaces.
Walking (frequent). Moving on or about on foot to accomplish tasks.
Talking (frequent). Expressing or exchanging ideas by means of the spoken word.
Hearing (constant). Perceiving the nature of sounds at normal speaking levels with or without correction. Ability to receive detailed information through oral communication, and to make the discrimination in sound in order to successfully troubleshoot equipment.
Seeing (constant). Ability to see in the following manner with or without corrective lenses: ability to read/see near or far, judge distances, and identify colors.
Attendance and punctuality (regular/predictable). Regular/predictable attendance and punctuality for this position is required.
Benefits
Health Insurance, 401K with Company contribution, Paid Vacation
Steady work 12 months a year
One of the best company cultures from a Rochester Top 100 growing company
Advancement opportunities
Competitive hourly wage/salary
Isaac Heating & Air Conditioning is an Equal Opportunity Employer
Apply Now
Why Isaac
About
Who We Are
Careers
Our Locations
Contact Us
Insights
FAQ
Home Comfort Tips
Training & Education
Special Offers
Clients
Rebates
Feedback/Survey
Financing
Residential
Home
Products
Heating
Air Conditioning
Water Heating
Insulation
Standby Generators
Fireplaces
Air Quality
Services
Duct Cleaning & Sanitizing
CareClub Plans
Custom Home
Electrical
Healthy Home Assessment
Mold Remediation
MarkedSafe
Plumbing
Repairs
Our Team
Management Team
Clients
Pay Bill Online
Feedback/Survey
Financing
Quote New Equipment
Commercial
Home
Projects & Services
MarkedSafe
Past Projects
Services We Offer
Commercial Plumbing
Support
Commercial Financing
Planned Maintenance
Online Account Management
Our Team
Management Team
Clients
Client Login
CALL US
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Rochester
585.546.1400
Canandaigua
585.394.9000
Avon
585.226.3800
Twin Tiers
607.562.7355
Syracuse
315.449.1400
Buffalo
716.685.1400
CALL US
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Rochester
585.546.6500
Albany
518.427.6500
Twin Tiers
607.273.6500
Syracuse
315.558.6500
Buffalo
716.550.6500
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Please choose the Isaac Office nearest to you:
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Twin Tiers
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Precision Tune Up + Safety Inspection
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Please choose the Isaac office nearest to you:
Rochester
Avon and Finger Lakes
Syracuse and Central New York
Twin Tiers
Canandaigua
Buffalo
Business Name:
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City:
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How would you like our representative to contact you?:
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Are you currently a Protection Plan Agreement Customer?:
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What are you inquiring about?:
For non-emergency repairs, please describe the problem in the box below:
Do you have any other Comments/Special Requests:
Special Offers:
I would like to receive future offers or tips from Isaac by email.
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