Our story

Historic Photo from Isaac Heating and Air ConditioningIsaac is a family-owned business, established in 1945 by George T. Isaac with six core values that have remained the same over the years:

  • Safety
  • Uncompromising integrity
  • Accountability
  • Excellence
  • Outstanding service
  • Balance

As one of the nation’s largest privately held heating, ventilation and air conditioning  contractors, the Isaac team services more than 35,000 clients a year.

“Our people are what make this company exceptional,” said company president Ray Isaac. “We have the very best working here.”

Better Business Bureau Torch Award logoWe are a proud recipient of the Upstate New York Better Business Bureau Torch Award for Marketplace Excellence, which recognizes businesses that demonstrate high standards of leadership, integrity, character, and a commitment to ethical practices. (image: Torch Award logo)

Isaac has also been named the “Best Company to Work For – New York” by the Society for Human Resource Management.
Best Companies to Work For in New York 2015 logo

“Troy is just wonderful! He was able to explain the problem and fix it in a timely manner. I really appreciate Troys hard work. Once again, I am very impressed with your company.”

-Carl S., Rochester, NY 

“Thank you to Chris P. and his team for helping me with my geothermal unit. I recommended Isaac to my neighbor as she is building a house and wants to put in a new geothermal unit!”

-William H., Auburn, NY 

“I couldn’t be happier with the home energy audit and improvement work that was completed at my home. The installers were very neat, I like when people can get the job done!”

-Gene H., Livonia, NY 

“This was my first time calling Isaac and I did not have any heat. I spoke with Laura who was the sweetest and most helpful person. Andy brought space heaters to my home. I have never dealt with a company that showed genuine concern for my family!”

-Michelle B., Avon, NY