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Our Customers Say...

10/6/2007
"Keep up the excellent customer service and quality work.  I will use Isaac in the future for any needs that may arise."
 - Deborah C.,
   Fairport


Your comments count to us and we want to hear what you have to say...

Please take a moment to fill out the following survey regarding your recent service experience with Isaac Heating & Air Conditioning. We hope it was a pleasant one from your initial call to our company through to the completion of the maintenance or repair. If you are happy, please tell a friend. If it wasn't all that you expected, please tell us. It's the only way we can improve our level of customer service and remedy the situation.
 
As always thank you for choosing Isaac Heating & Air Conditioning, Inc.

Customer Information Please tell us about you

Name
Home Phone  (000-000-0000)
E-Mail Address
(Optional)		   (example@example.com)
Date of Service Appointment
(Optional)		  (ex: 12/12/2006)  

Questions

1. Was your call to our company handled in a courteous and satisfactory manner?
Comments


2. Was the service problem and solution explained to your satisfaction?
Comments


3. Were you quoted the cost of the repair before the work was started?
Comments


4. Was the work area left clean and orderly?
Comments


5. Did the technician explain the benefits of our service agreement?
Comments


6. Are you a satisfied customer at this time?
Comments


7. What prompted you to call us?

Comments


8. Would you recommend us to a friend or relative?

We would appreciate any comments or remarks that you might like to make that would help us in the future.

9. If you would like to Tip Your Tech, please select a dollar value below.

*Note: There is absolutely no cost on your part to Tip Your Tech. Your “tips” will be given to the technicians out of a special fund that has been put aside for this purpose.

I would like to receive additional information in the future.


Please press the "Submit" button only once.
It may take a few moments but a confirmation form will be
displayed when your request has been processed. Thank you.

Rochester Office  |  180 Charlotte Street  |  Rochester, NY 14607-9934  | PH: 585.546.1400  |  FAX: 585.546.1431
Southern Tier Office  |  2760 Morgan Drive, Suite 2  |  Avon, NY 14414  |  585.226.3800
Syracuse Office  |  2760 Erie Blvd. East  |  Syracuse, NY 13224  |  315.449.1400
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