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Customer Information Please tell us about yourself
Questions
1. Was your field representative courteous?
2. Was your field Representative professional?
3. Was your field representative punctual?
4. Were our services and capabilities presented in a clear, professional manner?
5. Were all of your questions answered satisfactorily?
6. Were you satisfied with the quality of the work done?
7. Did our technician satisfactorily explain the operation of your new equipment to you?
8. Was the work area left neat and clean?
9. How likely is it that you would recommend Isaac to a friend or relative?
10. Do you know of anyone who may be in need of our products or services at this time?
11. If you would like to Tip Your Tech, please select a dollar value below?
Note: There is absolutely no cost on your part to Tip Your Tech. Your "tips" will be given to the technicians out of a special fund that has been put aside for this purpose.
Marketing Approach
Thank you for giving us the opportunity to serve you. Would you help us to evaluate our marketing approach by answering the following?
What prompted you to call us?
Comments
Why did you place your order with us?