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Read What Our Customers Have to Say...
5/13/2008
"The installation of our new furnace and air conditioner was done efficiently. The technicians were courteous and cleaned the work area up before leaving. All of our questions were answered in full. I highly recommend these men as being high professional."
Charles & Evelyn A.,
Rochester
5/10/2008
"Tony and Andrew were very professional, quick, and extremely neat. After they left, my basement looked cleaner that it had before they started! Are they available for house cleaning?! Seriously, they did a fantastic job!"
- Cindy B.,
Rochester
5/8/2008
"All of the Isaac employees that we dealt with were very professional, friendly, and courteous. All explanations of products and services were very clear. I especially appreciated the fact that they did a great job cleaning up after the installation and taking away all the packaging material and garbage."
- Greg and Sara R.,
Spencerport
5/8/2008
"All of the Isaac employees that we dealt with were very professional, friendly, and courteous. All explanations of products and services were very clear. I especially appreciated the fact that they did a great job cleaning up after the installation and taking away all the packaging material and garbage."
- Greg and Sara R.,
Spencerport
5/08/2008
"I noticed that the crew of 3 worked very well together. They divided the workload very well, so that all 3 were busy at all times. I have a valuable shrub that was in their way and might have been damaged by the heater exhaust. I trimmed it a bit and staked it (mostly) out of their way. In turn, they worked around it and they extended the exhaust pipe to avoid damage to the plant."
- Bill W.,
Rochester
5/8/2008
"All of the Isaac employees that we dealt with were very professional, friendly, and courteous. All explanations of products and services were very clear. I especially appreciated the fact that they did a great job cleaning up after the installation and taking away all the packaging material and garbage."
- Greg and Sara R.,
Spencerport
4/19/2008
"Kirk came and helped us out with our furnace/humidifier, he did an excellent job. I really appreciated the time he took to explain everything to me and the quality of work. Thanks Isaac Heating and Air, and thanks Kirk! We will always call Isaac for any heating, etc. needs!"
- Craig & Jaime A.,
Palmyra
4/12/2008
"The entire experience with Isaac has been a most enjoyable pleasure."
- Kevin & Gail W.,
Rochester
4/8/2008
"Both service technicians, salesman and installers were very nice to work with. We are very satisfied with all!"
- T.C. L.,
Fairport
4/5/2008
"Tom and the team of installers went above and beyond. I will definitely recommend Isaac to all my friends."
- Amy S.,
East Rochester
4/3/2008
"All technicians and the field representatives are courteous, professional, timely in response, thoughtful in analyzing issues, and respectful of my property."
Barbara A.,
Geneseo
Isaac Avon Branch
4/1/2008
"I called your company around 3:45pm on a Friday, by 5pm your technician was at my home. By 8:30pm on a Friday, my new furnace was ordered, you also left two small heaters to help keep us warm. First thing Monday morning you had my furnace at my home - great job!"
- Paul G.,
Hilton
4/1/2008
"Both Ben (the service tech who came out Sunday evening to diagnose the problem), and Dennis (the installation tech on Tuesday) were wonderful! Both were very knowledgeable, friendly and courteous. Both took the time to explain things, I never felt like I was being rushed, nor did I feel like they were in a rush. Everytime I have ever dealt with Isaac, it's always been a great experience -- I know I can trust them.
Thank you!"
- Patricia E., Rochester
4/1/2008
"I must say that Lincoln and Andy are truly shinning examples of what Isaac stands for, anything that could have happened did, any other company would have postponed the work, these guys were exceptional....they maintained their professional demeanor in pretty lousy conditions. If you have a gold star system, Lincoln and Andy deserve 5 stars each! I can't express enough how impressed I was with these guys. They truly make Isaac 'the company'. I will use no other and will recommend you to anyone I know who can use your gold star service.
Well done!"
- Chancellor I.,
Rochester
3/10/2008
"Your company sets the standard for this industry! Keep going forward and taking this industry upward. Thanks to Ken for all his advice and help. Thanks to the technician who installed the unit, most helpful and he explained everything to a 'T'."
- Action Auto Parts
Rochester
3/7/2008
"Jeremy did an excellent job installing our new hot water heater. We are completely satisfied with Isaac's rapid response and top-notch service capability! Thank you so much Isaac team!"
- Valerie R
Rochester
2/6/2008
"We had Isaac replace our electric furnace, air conditioning unit and hot water tank. We were pleased with the product and installation. All personnel were professional, courteous and knowledgeable."
- Robert K.,
Fairport
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